Privacy & Data Protection

This Privacy Policy explains how One Spin collects, uses, stores and protects the information you provide when you create an account, play games or use our site. We take privacy seriously and aim to be clear about what data we handle, why we need it and how you can manage your information.

Types of data we collect

We collect several categories of information that are necessary to operate an online casino and provide account services. That includes data you give us directly, information generated while you use our site, and transactional details related to payments and play.

Personal data

Personal data may include your name, date of birth, contact details, postal address and identity documents. We may request proof of identity or address as part of verification checks when you register, make a withdrawal or as required for account security.

Technical data

Technical data covers information collected automatically when you visit our site - for example IP address, device and browser information, operating system, session logs and game activity. This data helps us maintain service performance and detect fraud or abuse.

Transactional data

Transactional data includes deposits, withdrawals, transaction identifiers, payment method details and records of bets and game history. We use this information to process payments, manage your account and produce accurate account statements.

How we use your information

We use personal, technical and transactional data to create and manage your account, verify identity, process payments, provide customer support, prevent fraud and abuse, and to operate and improve our services. We may also use aggregated or anonymized data for analytics and product development.

Data protection practices

We protect your information using technical and organizational safeguards such as access controls, encryption and regular security monitoring. Access to personal data is limited to authorized personnel who need it to perform their duties. While we take reasonable measures to protect data, no system is completely secure and we encourage strong passwords and secure account practices.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable core site functionality, analyse usage patterns and deliver relevant content. You can manage cookie settings through your browser or our cookie controls where available. Some features may be limited if cookies are disabled.

User rights

You have rights in relation to your personal information, including the right to access data we hold about you, request corrections, object to certain processing and request deletion where applicable. The exact scope of rights may vary depending on local law.

Access, correction and deletion of data

If you wish to view, correct or request deletion of your personal data, contact us through your account dashboard or our support channels. We will respond to reasonable requests and provide guidance on how to proceed. In some cases we may retain information as required for legal compliance, dispute resolution or legitimate business purposes.

Information sharing and third parties

We share data with third parties necessary to operate our services, such as payment processors, fraud-prevention providers, analytics services and game providers. We require service providers to protect data and to use it only for permitted purposes. We may disclose information when required to comply with legal obligations or to protect our rights and users' safety.

Privacy policy updates

We may update this policy from time to time to reflect operational changes. Material changes will be communicated via our website or by notifications through your account. Continued use of our services after updates indicates acceptance of the revised policy.